This privacy policy (“Privacy Policy”) for Neos Partners, LP (“Neos”, “we”, “us”, “our”) describes how we collect, use and disclose information about users of the Neos website (www.neospartners.com), and its services, tools, features and functionalities (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services. If we make changes to this Privacy Policy, if required by law, we will update the last revised date, and post the updated version on our website.

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Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the use of your information it describes and to the other terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access and use the Services.
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1. HOW WE COLLECT AND USE INFORMATION ABOUT YOU      

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    1.1 When you access or use our Services, or otherwise engage with us, we may ask you to provide us with the following information about you:

• (a.) Identification Information: Name, phone number, and/or email. We collect this information to communicate with you about our Services.
• (b.) Any other information you choose to provide: This includes information that you choose to include in communications with us through the Services, Survey responses, and information provided to our support team. We use this information to facilitate your engagement with the Services, including to communicate with you about our Services (including to tell you about other services that may be of interest to you).

     1.2 In addition, our website, like most websites, uses third party tools, including cookies, pixels and other tracking technologies (“Tracking Technologies”), including Google Analytics, to provide and enhance the performance of our Services, facilitate and enhance user experience, monitor and analyze trends, usage and activities in connection with the Services and conduct internal research and development. For further information about Google Analytics, please click here. The information we collect through Tracking Technologies includes:

• (a.) Details of the devices used to access our website, such as unique device identifier, browser type, device type, and operating system information.
• (b.) IP address.
• (c.) Date and time stamps, such as the date and time you first accessed the Services.
• (d.) Log data.
• (e.) Other information regarding your interaction with the Services, such as clickstream data, referral activity, which emails you may have opened and ad impressions.

    1.3 We may combine personal information that you provide to us with information that we collect from or about you from Tracking Technologies. This will include information collected in an online or offline context.
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    1.4 In addition to the specific uses of information described above, we may use all of the above information to provide, improve and develop the Services and our product offerings, including as we describe in our Terms of Service, to comply with any applicable legal obligations, to enforce any applicable terms of service, to protect or defend the Services, our rights, the rights of our users, or others, for the purpose of combatting fraud, or to otherwise operate the Neos business.

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‍2. HOW WE SHARE INFORMATION ABOUT YOU

   2.1 When you access or use our Services, or otherwise engage with us, we may ask you to provide us with the following information about you: We may share information about you with third parties in the following circumstances:            

• (a.) With vendors and service providers, including cloud storage providers, email marketing service providers, IT and security vendors, and data analytics and advertising vendors.
• (b.) With our affiliates, subsidiaries or otherwise within our corporate group.
• (c.) To comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries.
• (d.) In connection with an asset sale, merger, bankruptcy, or other business transaction.
• (e.) To enforce any applicable terms of service.
• (f.) To ensure the safety and security of Neos and our users.
• (g.) With professional advisors, such as auditors, law firms, or accounting firms.

   2.2 To the extent that you provide us with any personally identifiable information through or in connection with this website, we may use such information for our business purposes, but will not disclose any personally identifiable information about you to anyone, except as permitted or required by law or regulation and to service providers. In providing personally identifiable information to us, you consent to our use of such personally identifiable information for the purposes described in this Privacy Policy.    

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3. COOKIES AND OTHER TRACKING TECHNOLOGIES‍

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   3.1 Do Not Track Signals         

• (a.) Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

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4. THIRD PARTY WEBSITES AND LINKS‍

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   4.1 We may provide links to third-party websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible the privacy or security of these sites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public venues may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.         

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5. THIRD PARTY WEBSITES AND LINKS‍

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   5.1 Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” 

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6. THIRD PARTY WEBSITES AND LINKS‍

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   6.1 We do not share personal information as defined by California Civil Code Section 1798.83 (“Shine The Light Law”) with third parties for their direct marketing purposes.

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7. THIRD PARTY WEBSITES AND LINKS‍

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   7.1 Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@neospartners.com or contact us at (858) 727-9690.